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We support leadership teams in strengthening internal alignment, role clarity, and communication effectiveness—creating the conditions for teams to perform consistently and sustainably.
This engagement is designed to identify friction points, improve operational rhythm, and ensure leadership intent is clearly translated into team execution.
Support is tailored based on organizational needs and may include:
Role clarity and responsibility assessments
Communication rhythm and cadence analysis
On boarding experience and process review
Identification of execution gaps and misalignment
The focus is on practical, actionable improvements—not abstract culture theory.
This service is offered as a project-based or short-term retainer engagement, depending on organizational size and scope.
Diagnostic & Recommendations Engagement: starting at $3,500–$5,000
Extended Alignment Support: priced based on scope and duration
Clients receive a clear, leadership-ready set of findings and recommendations designed for immediate action. Deliverables may include:
A mapped customer journey overview from an operational perspective, highlighting key stages and ownership
Identification of friction points, delays, and breakdowns across customer-facing workflows
A summary of internal hand off and accountability gaps impacting the customer experience
Review and recommendations for improving customer communication standards and consistency
A prioritized Customer Experience Improvement Plan with practical, executable next steps
Executive-ready documentation designed to support leadership discussion and decision-making
All deliverables are provided in a concise, written format and tailored to the organization’s structure, team dynamics, and customer model.
For executives requiring more than 10–12 hours per week, expanded coverage is available.
Please speak with your consultant to discuss a customized engagement tailored to the exact level of support, scope, and hours needed.
All expanded packages are structured as retainers and designed to scale seamlessly with business demands.
All retainers—monthly, quarterly, or annual—are fully tailored to each organization’s needs. Scope, focus areas, and level of involvement are customized based on business objectives, leadership preferences, and operational complexity.
We support leadership teams in strengthening internal alignment, role clarity, and communication effectiveness—creating the conditions for teams to perform consistently and sustainably.
This engagement is designed to identify friction points, improve operational rhythm, and ensure leadership intent is clearly translated into team execution.
Support is tailored based on organizational needs and may include:
Role clarity and responsibility assessments
Communication rhythm and cadence analysis
On boarding experience and process review
Identification of execution gaps and misalignment
The focus is on practical, actionable improvements—not abstract culture theory.
This service is offered as a project-based or short-term retainer engagement, depending on organizational size and scope.
Diagnostic & Recommendations Engagement: starting at $3,500–$5,000
Extended Alignment Support: priced based on scope and duration
Clients receive a clear, leadership-ready set of findings and recommendations designed for immediate action. Deliverables may include:
A mapped customer journey overview from an operational perspective, highlighting key stages and ownership
Identification of friction points, delays, and breakdowns across customer-facing workflows
A summary of internal hand off and accountability gaps impacting the customer experience
Review and recommendations for improving customer communication standards and consistency
A prioritized Customer Experience Improvement Plan with practical, executable next steps
Executive-ready documentation designed to support leadership discussion and decision-making
All deliverables are provided in a concise, written format and tailored to the organization’s structure, team dynamics, and customer model.
For executives requiring more than 10–12 hours per week, expanded coverage is available.
Please speak with your consultant to discuss a customized engagement tailored to the exact level of support, scope, and hours needed.
All expanded packages are structured as retainers and designed to scale seamlessly with business demands.
All retainers—monthly, quarterly, or annual—are fully tailored to each organization’s needs. Scope, focus areas, and level of involvement are customized based on business objectives, leadership preferences, and operational complexity.